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Customer Care
We’re so happy you’re here. Healthy Gal™ is all about making wellness feel beautiful, easy, and elevated and that includes your experience with us.
Need help?
The fastest way to reach us is by email or Instagram DM.
- Email us at help@healthygal.co
- DM us on Instagram: @healthygalco
Include your order number and the email used at checkout so we can support you quickly.
Order Help
Where is my order?
Once your order ships, you’ll receive a shipping confirmation email with tracking. If you don’t see it, check your spam folder, then email help@healthygal.co and we’ll help.
I entered the wrong address—can I change it?
If your order hasn’t shipped yet, we’ll do our best to update it. Email us ASAP with your order number and the correct address: help@healthygal.co.
My order arrived damaged or incorrect
We’ve got you. Email help@healthygal.co within 7 days of delivery with your order number + clear photos of the issue, and we’ll make it right.
Returns & Exchanges
We want you to love everything you order. If something isn’t right, reach out and we’ll help.
- To start a return or exchange, email help@healthygal.co with your order number.
- Items must be unused and in original condition unless there’s a damage issue.
Note: Final eligibility and timelines may vary by product type and collection.
Shipping
Shipping timelines vary based on demand and drop timing. Once your order ships, you’ll receive tracking by email. If you need help locating your tracking, email help@healthygal.co.
Collabs, Press, & Brand Love
Want to work together? Send a note to help@healthygal.co or DM us on Instagram at @healthygalco .