Refund policy

We stand by the quality of every Healthy Gal product. If you’re not fully satisfied, we offer returns under the conditions below.

Return window
You have 14 days from the date your order is delivered to initiate a return.

Eligibility
For health and safety reasons, we can only accept returns of products that are unopened and in their original packaging. Opened or used products cannot be returned unless they arrived damaged or defective.

Return shipping
Return shipping is on us. Once your return is approved, we’ll email you a prepaid return label.

How to start a return
Contact us through the contact page on our website with your order number and we’ll guide you through the process.

Refunds
Once we receive and inspect your return, we’ll process your refund to your original payment method within 5–10 business days. You’ll receive an email confirmation when the refund is issued. Depending on your bank, it may take additional time to appear on your statement.

Damaged or defective products
If your order arrived damaged or defective, contact us within 7 days of delivery and we’ll send a replacement or issue a full refund — no return required.

Subscriptions
Subscription orders that have already shipped cannot be refunded for past billing periods, but you can cancel, pause, or skip your subscription anytime from your account.

Questions?
Contact us through the contact page on our website.